• Sunday, March 29, 2026

Maintaining regular backups of your website's data is crucial for business continuity and disaster recovery. This comprehensive guide details how to effectively utilize JetBackup to restore critical components of your online presence. JetBackup, seamlessly integrated with cPanel, provides a straightforward solution for recovering your digital assets.

This article will walk you through the process of quickly and efficiently restoring various types of data:

  • Website Files
  • Email Accounts
  • MySQL Databases

Furthermore, you will learn how to download these backups directly to your local computer, offering an additional layer of security and convenience. Follow the detailed procedures outlined below to manage and restore your valuable data with confidence.

Note: At present, the email notification feature within JetBackup is non-operational. Therefore, inputting your email address in the My Account section will not result in receiving notifications from JetBackup.

Restoring Website Files with JetBackup

To restore your website's files using the JetBackup utility, carefully follow these sequential steps:

Step 1: Access cPanel

Begin by logging into your cPanel account, which serves as your primary control panel for managing web hosting services.

Tip: If you require assistance with accessing your cPanel account, please refer to relevant documentation on accessing cPanel.

Step 2: Navigate to JetBackup 5

Once inside cPanel, proceed to the Tools page. Locate the **Files** section and click on the **JetBackup 5** icon to launch the backup interface.

JetBackup 5 Icon in cPanel Files Section

Important: Should the JetBackup 5 icon not be visible in your cPanel, it indicates that your account utilizes Server Rewind for backup management. For guidance on restoring files with Server Rewind, consult the documentation specific to that service.

Step 3: Access Home Directory Backups

After a brief loading period, the JetBackup dashboard will appear. From this main interface, click on **Home Directory** to view available backups for your website files.

JetBackup Dashboard Home Directory Option

Step 4: Select a Backup Point

A list of available home directory backups will be presented. Click on the specific backup date from which you wish to restore your files.

Selecting a Home Directory Backup

Step 5: Change Files Selection

To specify which files or folders to restore, click the **Change Files Selection** button.

Change Files Selection Button

Step 6: Choose Specific Files/Folders

Navigate through the file browser and click to select the particular folder or individual files you intend to restore. You have the flexibility to select multiple items.

Selecting Files and Folders for Restoration

Example: To restore your primary website content, you would typically select the public_html folder, which usually contains all your web site files.

Step 7: Confirm File Selection

Once you have made your selections, click **Select Files** to confirm the items for restoration.

Confirm File Selection Button

Step 8: Initiate Restoration

With your desired files selected, click the **Restore** button to begin the restoration process for these items.

Restore Button for Selected Files

Step 9: Confirm Restoration Summary

A **Restore Summary** dialog box will appear, providing an overview of your selections. Review the items and then click **Restore Selected Items**. JetBackup will then add these items to its processing queue and initiate the restore operation.

Restore Summary Dialog Box

Step 10: Monitor Restoration Progress

To track the real-time progress of your restoration job, click on the **Queue** icon located in the left sidebar of the JetBackup interface.

Queue Icon in JetBackup Sidebar

Step 11: View Queue Status

The **Queue** page will display, showing a comprehensive list of all queued jobs, along with their current status and any relevant details regarding their progress.

JetBackup Queue Page

Restoring Email Accounts with JetBackup

Should you need to restore your email accounts, including associated mail data, use JetBackup by following these detailed steps:

Step 1: Access cPanel

As with file restoration, begin by logging into your cPanel account.

Tip: If you require assistance with accessing your cPanel account, please refer to relevant documentation on accessing cPanel.

Step 2: Navigate to JetBackup 5

From the **Tools** page in cPanel, locate the **Files** section and click the **JetBackup 5** icon.

JetBackup 5 Icon in cPanel Files Section

Important: If you do not observe the JetBackup 5 icon in cPanel, your account is configured to use Server Rewind for backups. For guidance on restoring email accounts using Server Rewind, please consult the documentation for that service.

Step 3: Access Email Account Backups

Once the JetBackup dashboard loads, click on **Email Accounts** to view a list of your backed-up email accounts.

JetBackup Dashboard Email Accounts Option

Step 4: Select Email Accounts for Restoration

From the list provided, click to select the specific email account or multiple accounts you wish to restore.

Selecting Email Accounts for Restoration

Step 5: Choose a Specific Backup Date (Optional)

By default, the most recent backup is selected. If you need to restore from an earlier point, click **Choose Other Backup**, and then select the desired backup date from the calendar.

Option to Choose Other Backup Date for Email

Step 6: Initiate Email Restoration

Click the **Restore** button to proceed with the restoration of the selected email accounts.

Restore Button for Email Accounts

Step 7: Confirm Restoration Summary

In the **Restore Summary** dialog box, review your selections and then click **Restore Selected Items**. JetBackup will add these tasks to the queue and commence the restoration process.

Restore Summary for Email Accounts

Step 8: Monitor Restoration Progress

To observe the progress of the email account restoration, click the **Queue** icon located in the left sidebar.

Queue Icon in JetBackup Sidebar

Step 9: View Queue Status

The **Queue** page will open, displaying all current and pending jobs, allowing you to monitor their status until completion.

JetBackup Queue Page

Restoring MySQL Databases with JetBackup

For restoring your crucial MySQL databases, follow these procedures using the JetBackup tool:

Step 1: Access cPanel

Start by securely logging into your cPanel account.

Tip: If you require assistance with accessing your cPanel account, please refer to relevant documentation on accessing cPanel.

Step 2: Navigate to JetBackup 5

On the **Tools** page within cPanel, locate the **Files** section and click the **JetBackup 5** icon.

JetBackup 5 Icon in cPanel Files Section

Important: If the JetBackup 5 icon is not visible in your cPanel, your account utilizes Server Rewind for backups. For information on restoring databases using Server Rewind, please consult the documentation specific to that service.

Step 3: Access Database Backups

Once the JetBackup dashboard loads, click on **Databases** to access the list of your backed-up MySQL databases.

JetBackup Dashboard Databases Option

Step 4: Select Databases for Restoration

Choose the specific database or databases you wish to restore by clicking on them in the list.

Selecting Databases for Restoration

Step 5: Choose a Specific Backup Date (Optional)

If the most recent backup is not suitable, click **Choose Other Backup** and select an alternative backup date from which to restore your database.

Option to Choose Other Backup Date for Databases

Step 6: Initiate Database Restoration

Click the **Restore** button to begin the restoration process for the chosen database(s).

Restore Button for Databases

Step 7: Confirm Restoration Summary

A **Restore Summary** dialog box will appear. Confirm your selections by clicking **Restore Selected Items**. JetBackup will then add these items to the processing queue.

Restore Summary for Databases

Step 8: Monitor Restoration Progress

To check the status of your database restoration job, click on the **Queue** icon located in the left sidebar.

Queue Icon in JetBackup Sidebar

Step 9: View Queue Status

The **Queue** page will display an updated list of all active and completed jobs, allowing you to monitor the progress of your database restoration.

JetBackup Queue Page

Downloading Backups for Local Storage

You may also wish to download a backup to your local computer for enhanced safekeeping or to inspect its contents. Here’s how to do it:

Step 1: Access cPanel

Begin by logging into your cPanel account.

Tip: If you require assistance with accessing your cPanel account, please refer to relevant documentation on accessing cPanel.

Step 2: Navigate to JetBackup 5

On the **Tools** page, within the **Files** section of cPanel, click the **JetBackup 5** icon.

JetBackup 5 Icon in cPanel Files Section

Important: If the JetBackup 5 icon is not visible, your account employs Server Rewind for backups. For instructions on restoring files with Server Rewind, please consult the documentation for that service.

Step 3: Access Restore & Download Section

After the JetBackup dashboard loads, click the **Restore & Download** icon in the left sidebar. A list of available backups will then be displayed.

Restore & Download Icon in JetBackup Sidebar

Step 4: Select a Backup to Download

From the presented list, click on the specific backup entry you wish to download to your local machine.

Selecting a Backup to Download

Step 5: Initiate Download Process

Click the **Download** button to prepare the selected backup for download.

Download Button for Backups

Step 6: Customize Download Items (Optional)

In the **Download Summary** dialog box, you have the option to remove any items you do not wish to include in the download. Once your selection is finalized, click **Download Selected Items**.

Download Summary with Option to Remove Items

Step 7: Monitor Download Preparation

The queue page will appear, showing the progress of your backup download preparation. When the status changes to **Completed**, the backup is ready for final download to your local computer. Click the **Downloads** icon in the left sidebar.

Downloads Icon in JetBackup Sidebar

Step 8: Finalize Local Download

On the **Downloads** page, locate the backup you wish to save, and then click the **Download** button associated with it.

Download Button on Downloads Page

Step 9: Save to Local Computer

A prompt will appear, allowing you to select a destination on your local computer for the downloaded file. Choose your desired location and click **Save** to complete the process.